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A3 Problem Solving in Manufacturing, Utilities, Operations & Engineering

This 2–day course introduces delegates to the key principles of problem solving and the practical application of the A3 methodology. You will learn how to execute each step in the problem solving process using simple principles and rulesets, and how these steps work together to enable any problem to be solved. Includes techniques which assist in better defining problems, measuring problems, conducting root cause analysis, developing, choosing, and implementing solutions, evaluating the results, and deciding on further action.

The course is validated by ECSA for 2 CPD Points (Activity Validation Number: SAIIE / CPD / P / 02 / 21). is powered by VWG Consulting. VWG Consulting is an accredited CPD Provider (Registration number: SAIIE / CPD Provider / 03 / 06 / 21).

Who Should Attend

This course is aimed at individuals in the manufacturing, utilities, operations, and engineering industries who wish to improve their problem solving skills. The course is filled with exercises and examples from industry, making it practical and relatable. Templates are provided for the completion of exercises and for practical application in the work environment.

This course is suitable for those who have an NQF3 level qualification or higher. It is aimed at those involved in core operations and technical support roles, including operators, artisans, team leaders, supervisors, planners, technicians, technologists, engineers, production managers, quality managers, engineering managers, logistics managers and general managers.

You do not have to be an engineer to complete this course, but professional engineers, professional technologists and professional certificated engineers from all disciplines who successfully complete this course will receive 2 CPD points.

What you will Learn

A brief overview of the topics covered in the course is listed below. Download our course info pack for a more detailed overview of the course.

  • Module 1: Problem Solving Fundamentals
  • Module 2: An Overview of the A3 Problem Solving Framework
  • Module 3: Stating the Problem
  • Module 4: Analysing the Problem
  • Module 5: Measuring the Problem
  • Module 6: Finding the Root Cause of the Problem
  • Module 7: Developing and Choosing Solutions
  • Module 8: Implementing Solutions
  • Module 9: Evaluating Implemented Solutions and Deciding on Next Steps
  • Module 10: Recording and Integrating the A3 Problem Solving Process

Presenter & Learning Environment

This course is facilitated in person by Craig van Wyk, Founder of VWG Consulting. VWG owns the brand. Craig has a B.Sc.(Eng.) in Chemical Engineering from The University of KwaZulu-Natal in Durban, South Africa, and an MBA (with distinction) from the Wits Business School in Johannesburg. He worked in process engineering and production management for 13 years, including at executive level, before becoming a consultant, training facilitator and coach in 2005.  He has since assisted a wide range of clients in various industries with continuous improvement projects and has developed and facilitated numerous problem solving training and coaching programmes. Craig’s extensive experience with solving practical problems in industry and delivering concrete results is what makes him different to most training facilitators.

The course is presented virtually via the Zoom Meeting Platform and can be delivered to groups anywhere in the world via this channel. In-person training is available anywhere in South Africa on request, and through scheduled sessions at major centres (see this page for dates and locations). The course is designed to be very interactive and contains a range of exercises and activities that facilitate learning. 

Learners who complete the course and pass the online quiz will be issued with an e-Certificate of Completion. Each learner will also receive complimentary access to for a 2-year period following the course. This allows learners to access online-learning programmes, templates, and other resources.



The cost per learner for this course is:

Live Training via Zoom: R5,499 excl. VAT

Live Training in-person at off-site venues: R7,999 excl. VAT

Live Training in-person at client site:  Negotiable depending on the total number of students and location. Available anywhere in South Africa.

This cost includes 2 years of complimentary access to all courses available on the e-learning website.

How to Register

Course Registration

The next event will be a live in-person ZOOM event

  • 21-22 November 2023
  • R5,499 excl. VAT per candidate (see applicable discounts below)

The course will run from 08:00 AM to 04:00 PM Central African Time on both days. Roll call will be done between 07:30 AM and 08:00 AM each day. 

Learners can register by completing the registration form below or alternatively they can email us to register.  Invoice for payment will be emailed to you once a completed registration form is received. 

Please hurry, numbers are limited in order to allow for effective participation. A maximum group size of 15 is set in order to optimise interaction. Groups of 3 or more from the same organisation will be entitled to a 15% discount for bookings completed on or before 6 November 2023.


    Complete the below form to register your interest in our Upcoming Training Course A3 Problem Solving in Manufacturing, Utilities, Operations and Engineering.

    Contact Us

    Should you have any questions or wish to receive more information on this course please do not hesitate to contact us via email:

    Start your journey towards becoming an expert problem solver today!