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A3 Problem Solving in Manufacturing, Utilities, Operations & Engineering

This 2 – day course introduces delegates to the key principles of problem solving and the A3 methodology. You will learn how to execute each step in the problem solving process and how these steps work together. Includes techniques which assist in better defining problems, conducting root cause analysis, developing, choosing, and implementing solutions, evaluating the results, and deciding on further action.

The course is validated by ECSA for 2 CPD Points (Activity Validation Number: SAIIE / CPD / P / 02 / 21). is powered by VWG Consulting. VWG Consulting is an accredited CPD Provider (Registration number: SAIIE / CPD Provider / 03 / 06 / 21).

Who Should Attend

This course is aimed at individuals in the manufacturing, utilities, operations, and engineering industries who wish to improve their problem solving skills. The course is filled with exercises and examples from industry, making it practical and relatable.

This course is suitable for those in manufacturing, utilities, operations, and engineering who have an NQF3 qualification or preferably higher. It is aimed at those involved in core operations or technical support roles, including operators, artisans, supervisors, planners, technicians, technologists, engineers, production managers, quality managers, engineering managers and logistics managers.

You do not have to be an engineer to complete this course, but professional engineers, professional technologists and professional certificated engineers from all disciplines who successfully complete this course will receive 2 CPD points.

What you will Learn

A brief overview of the topics covered in the course is listed below. Download our course info pack for a more detailed overview of the course.

  • Module 1: Problem Solving Fundamentals
  • Module 2: An Overview of the A3 Problem Solving Framework
  • Module 3: Stating the Problem
  • Module 4: Analysing the Problem
  • Module 5: Measuring the Problem
  • Module 6: Finding the Root Cause of the Problem
  • Module 7: Developing and Choosing Solutions
  • Module 8: Implementing Solutions
  • Module 9: Evaluating Implemented Solutions and Deciding on Next Steps
  • Module 10: Recording and Integrating the A3 Problem Solving Process

Presenter & Learning Environment

This course is presented by Craig van Wyk, Founder of VWG Consulting, the organisation that owns the brand. Craig has a B.Sc.(Eng.) in Chemical Engineering from The University of KwaZulu-Natal in Durban, South Africa, and an MBA (with distinction) from the Wits Business School in Johannesburg. He worked in process engineering and production management for 13 years, including at executive level, before becoming a consultant, training facilitator and coach in 2005.  He has since assisted a wide range of clients in various industries with continuous improvement projects and has developed and facilitated numerous problem solving training and coaching programmes. Craig’s extensive experience with solving practical problems in industry and delivering concrete results is what makes him different to most training facilitators.

The course is presented virtually via the Zoom Meeting Platform. It is designed to be very interactive and contains a range of exercises and activities that facilitate learning. Each student requires access to a computer with a reliable internet connection in order to participate.

Learners who complete the course and pass the online quiz will be issued with an e-Certificate of Completion. Each learner will also receive complimentary access to for a 2-year period following the course. This allows learners to access online-learning programmes, templates, and other resources.

This course can also be delivered in person at client sites on request (only available in South Africa).


The cost per learner for this course is R8,999 excl. VAT. Special discounted price of R6,999 excl. VAT for December 2021!!! 

This cost includes 2 years of complimentary access to all courses available on the e-learning website.

How to Register

This course is run monthly with upcoming scheduled course dates listed below. 

  • 7 – 8 September 2021
  • 12 – 13 October 2021
  • 9 – 10 November 2021
  • 7 – 8 December 2021

The course will run from 08:00 AM to 04:00 PM Central African Time on both days. Roll call will be done between 07:30 AM and 08:00 AM each day. 

Learners can register by completing the registration form below or alternatively they can email us to register.  Invoice for payment will be emailed to you once a completed registration form is received. 

Please hurry, numbers are limited in order to allow for effective participation. A maximum group size of 15 is set in order to optimise interaction.

This course can also be arranged and offered to private groups of 10 or more learners on prearranged dates for a discounted rate. Contact us to inquire about this.

Course Registration

    Complete the below form to register your interest in our Virtual Training Course A3 Problem Solving in Manufacturing, Utilities, Operations and Engineering.

    Contact Us

    Should you have any questions or wish to receive more information on this virtual course please do not hesitate to contact us via email:

    Start your journey towards becoming an expert problem solver today!