Introduction to Problem Solving and the 5-Why’s is an entry-level course that introduces basic concepts in problem solving and explores the 5-Why technique in detail.
Learn about what constitutes a problem, how problems are detected, problem causes, root causes and solutions. The course also covers concepts such as continuous improvement and the Plan Do Check Act Cycle, and what these concepts mean in practice.
Root Cause Analysis is one of the most important aspects of problem solving, and the 5-Why technique, while appearing simple and straightforward, is often misapplied. Learn about fundamental problem causes and how these are relevant to the 5-Why methodology and see how this powerful tool is practically applied.
This course is generic and applies to learners from an industry, including the manufacturing and services sectors.
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Currently this course is only available in South Africa, The United States, Australia, New Zealand and Japan but will soon be available worldwide. Follow our social media pages for updates!