Problem solving is one of the most powerful tools we have available to close any performance gap for which we do not know the cause. By closing these gaps and then keeping them closed, we elevate our organisations to a new level of performance.
If You Don’t Have Problems, Create Some Read More »
When someone says that they will solve a problem, it is easy to imagine them meaning that they are about to embark on a process that starts with there being a problem and ends with that problem being solved.
Why Problem Solving is not a Linear Process Read More »
Many organisations find themselves in a perpetual state of wheelspin when it comes to performance improvement…
Are you Correcting Problems or Solving them? Read More »
Problem solving is the most powerful way to eliminate waste in organisations. Once we understand what is of value to the customer, we can design our products, services, activities, and processes to deliver this value and set specifications or targets for each product, service, activity, or process.
What is Waste and How do we Eliminate it? Read More »
The two words “continuous” and “improvement” almost make a description of this important concept seem superfluous, but there are subtleties to continuous improvement that all problem solvers should recognise.
What is Continuous Improvement? Read More »
