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Mini Course: Problem Statements & Problem Analysis

4 Lessons

A mini course on the importance of problem statements and how to formulate good problem statements.

Course Features

3 hours of on-demand video lessons
Full access for 2 years
Access on both computer and mobile
Quiz to test knowledge
Certificate of Participation for completing the course
Certificate of Completion for passing final quiz

Course Info Pack

*Click on icon to download pdf course info pack

What will you learn?

The Problem Statements and Problem Analysis Mini Course deals with one of the most important elements of problem solving – defining the problem to be solved. Writing a good problem statement is the first step towards a successful problem solving event. It is also key to supporting the steps that follow.

In this course we teach you how to write good problem statements. This includes the use of our FOCUS-Q technique to aid in the development and evaluation of problem statements. We then move on to problem analysis, with a focus on tools such as the 4W-E technique and IS/IS-NOT Analysis. We show you how to use all of these tools together in an iterative process that leads to a very targeted problem solving effort.

The course also explores fundamental concepts such as PDCA and the 8-step problem solving process we use here at Learn how problem statements fit into all of the various steps.

Who should attend this course?

This course is generic and applies to learners from any industry wishing to expand their knowledge of problem analysis and problem statements.

This course is suitable for all levels of problem solver, from the beginner through to those with some experience of problem solving. It is an important fundamental building block that every problem solver should have in his/her toolbox.